政务服务机构
政务服务机构,即各级人民政府设立的,满足自然人、法人和非法人组织政务服务事项集中办理需要的政务服务大厅或政务服务中心以及社区便民服务站点。政务服务事项主要包括行政权力事项和公共服务事项。
行政权力事项包括行政许可、行政确认、行政裁决、行政给付、行政奖励、行政备案及其他行政权力事项。公共服务事项,包括公共教育、劳动就业、社会保险、医疗卫生、养老服务、社会服务、住房保障、文化体育、残疾人服务等领域服务事项。
政务服务机构遵循优化办理流程、精简办事材料、缩短办理时限、降低办事成本的要求,设置若干窗口,推进政务服务便利化。
Government Service Agencies
Government service agencies refer to the service centers and convenient service outlets in the communities, which are set up by the people's governments at various levels to provide government services highly needed by natural persons, legal entities, and non-legal entities.
Government services may be either matters related to administrative powers or public services. The former include administrative permits, confirmations, rulings, payments, rewards, and records. The latter include education, employment, social insurance, medical and health services, elderly care, social services, housing, culture, sports, and services to people with disabilities.
To make their services more accessible, these agencies are required to improve their procedures, reduce the materials required, shorten the time of approval, and cut people's cost in handling relevant matters.